SMS Terms of Service

Program description

PropLane property management messaging (“the Program”) provides two-way conversational text messages between property managers and their residents regarding an active tenancy — for example rent reminders, maintenance and work-order updates, scheduling, and messages relayed between a resident and their property manager through a dedicated PropLane number. The Program does not send marketing or promotional content.

Opting in

You opt in by entering your mobile number in the PropLane app or website, verifying ownership of that number with a one-time passcode, and checking an explicit consent box agreeing to receive text messages about your tenancy. Consent is not a condition of any purchase or of your tenancy.

Message frequency and rates

• Message frequency varies.
• Message and data rates may apply. Check with your mobile carrier for details.
• Carriers are not liable for delayed or undelivered messages.

How to get help

Reply HELP to any PropLane message for help, or contact our support team at info@axis-seattle-housing.com.

How to opt out

Reply STOP to any PropLane message to unsubscribe. You will receive one final message confirming your opt-out, after which no further messages will be sent to your number. You can re-subscribe at any time by replying START or by opting in again through the app.

Privacy

Our Privacy Policy describes how we handle your information. Mobile opt-in information and consent will not be shared with third parties or affiliates for marketing purposes.

Contact

PropLane Seattle Housing
5259 Brooklyn Ave NE
Seattle, WA 98105
United States
info@axis-seattle-housing.com