Documentation

PropLane is a property-management platform for independent landlords and small managers. You run everything — applications, leases, rent, maintenance, and the books — from one account that works on the web and as an iOS app.

Create a manager account from Get started. It’s free, and no card is required. New accounts get a 14-day Pro trial, so you can try the paid features before you decide.

• Create your account — pick a password and verify your email.
• Add a property and its units, then set the monthly rent and due date.
• Invite people — send residents your public application link, and add the vendors you work with.

Plans: Free $0 Pro $20/mo Business $200/mo — 14-day trial with no card, and 20% off when billed annually.

Prefer to look before you sign up? Open the live demo — the real product on sample data, no account needed.

PropLane has three portals, each with its own login. They share one platform, so a change made on one side shows up on the others automatically — no re-entering the same thing twice.

• Manager — the control center: portfolio, applications, leases, rent, work orders, double-entry books, documents, and your team.
• Resident — apply for a unit, sign the lease, pay rent, see a running balance and receipts, submit maintenance requests, and read documents shared with them.
• Vendor — see assigned work orders, submit bids, schedule visits, send invoices, and get paid.

It’s one codebase across web and iOS, so a feature ships to every portal at once.

Every unit has a public application link you can share anywhere — a listing, an email, a text. Applicants fill it out with no account at /rent/apply, and their submission lands in your portal.

Review applications side by side and pre-screen the ones worth pursuing. If someone starts but doesn’t finish, PropLane can send them a completion reminder automatically, so promising applicants don’t slip away.

When you approve an applicant, everything you collected flows straight into a lease — no re-typing (see below).

When you approve an applicant, the AI drafts a lease from their application. Names, the unit, rent, dates, and terms are pulled in for you — you start from a filled-out draft instead of a blank page.

Review and edit anything you like, then send it for signature. Both sides e-sign inside the portal — no printing, scanning, or third-party tool. Once it’s fully signed, the lease can be filed to your document library automatically.

Residents pay rent online from their portal. You see what’s pending, what’s paid, and each resident’s running balance at a glance.

• Remindersgo out before and after the due date — by email, and by text if you’ve set up a work number.
• Late fees apply automatically according to the rules you set.
• Receipts and statements are available to residents, and partial payments are tracked against the balance.

Every payment posts to the books the moment it clears — you never re-enter a number in a spreadsheet (see Accounting).

Residents submit maintenance requests from their portal. Each one becomes a work order you can assign to a vendor.

Need a price first? Invite the vendor to bid. They visit if needed, then submit a cost, a proposed time, and notes. You accept the bid you want, and the others are declined automatically.

• Request → assign a vendor → (optionally) schedule a visit
• Invite for bids → vendor submits a bid → accept one
• Work done → approve & pay

When you approve and pay, the vendor’s labor is paid out through Stripe Connect and the expense is booked for you. A work order moves through submitted → approved → scheduled → paid.

Under everything sits a real double-entry general ledger. Every charge, payment, expense, and payout writes a balanced journal entry — you never touch it, but the books always tie out.

Run standard reports from the Finances section:

• Trial balance, balance sheet, and income statement
• General ledger and a cash-flow view
• Owner statements, AP aging, and budget vs. actual
• A security-deposit trust ledger with a three-way tie-out, plus a diagnostics report that flags anything out of balance

Security deposits are held as a liability in trust — not counted as income — so your rental income stays honest.

The document library is your file store — leases, insurance certificates, invoices, inspections, notices, and photos. Files are private; access always goes through a short-lived signed link rather than a public URL.

• Organize by category and by the property, unit, lease, or vendor a file belongs to.
• Set expiration dates on things like insurance — PropLane reminds you before they lapse.
• Share a file with a resident or vendor and it shows up in their portal under a Shared tab.

Ask PropLane to do things in plain language — “send a rent reminder to unit 4,” “draft a lease for the approved applicant,” “what’s my delinquency this month?”

The assistant works only through the same actions the app already exposes, so it can’t reach around the product or touch another manager’s data. Every number it reports comes from your real records — it never makes figures up.

✦Every write action is previewed first. You see exactly what will happen and confirm it before anything sends — and each action is written to an audit log.

Invite co-managers to help run your portfolio. Access is granted per property and per module, with read, edit, and delete levels — so a bookkeeper can see the books without touching leases, and a leasing helper can work applications without seeing payouts.

You can also add a work phone number for your business. Outbound texts — like rent reminders — send from that number, and replies come back into your PropLane inbox, so your personal number stays private.

Not ready to sign up? The live demo runs the real product on sample data with no account. Open all three portals — manager, resident, and vendor — and click through applications, leases, rent, and work orders at /demo.

Anything you change in the demo is sandboxed to your browser and reset on refresh, so you can’t break anything. When you’re ready, create an account and set up your own portfolio in minutes.